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Frequently asked questions


Frequently asked questions, we integrate them into self-service Q&A. If you have other questions, you can get in touch with us Or send us an email to:
Can we make customized size?
Yes,our engineer will make the drawing according to the on site door size and give you the best solution.
What is the production warranty?
We have the great After-Service. Factory warranty is 2 years. If you have any problems with our product, you are able to contact us at any time , we will solve your problem.
What’s the glass thickness?
When used for frameless door, it can be used for 8-12mm glass; when used for frame door, it can be used for 8mm or 10mm glass.
About the installation?
We can offer installation instruction drawings or video after the order, that can help you to save a lot of time and cost.
Mode of shipping?
Ship via by air or sea or by train
How about samples?
You can place samples order to us first, after samples confirmed, you can place the bulk orders to us.
How long time need for delivery?
Offer design drawings within 2 days, offer samples only 7 days and 30 days for mass production.
How about package?
We will package the goods with carton cases, if you have ordered the glass, we will package it with wooden boxes.
How to control the quality?
We have good CNC machines to produce the products, PMC department to make the production plans for each order; each worker of each process in ERP system; And QC inspection for each batch of goods.
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Technical Support: Magic Lamp